Can I Change the Name on My Southwest Airlines Ticket?
Southwest Airlines, known for being a low-cost carrier, does allow name corrections under certain conditions. While the process can be straightforward, knowing where to start isn’t always obvious. Here’s a comprehensive guide to understanding their policy:
Understanding the Name Change Policy
✔️ Changes Allowed:
Southwest only permits minor spelling corrections. These include:
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Fixing a single letter
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Correcting spacing
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Adjusting a middle initial
❌ Changes Not Allowed:
Southwest does not allow full name changes, such as:
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Changing the first or last name
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Changing your name due to marriage or divorce
⏰ Time Limit:
Name corrections must be completed before the flight’s departure.
💲 Fees:
There is a $50 fee per ticket for making a name correction.
How to Correct a Name on a Southwest Ticket
You can correct a name using any of the following methods:
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Online:
Go to the Southwest Airlines website and use the “Manage My Booking” tool. You’ll need your confirmation number and last name. -
By Phone:
Call Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792) and request the correction with the help of a representative. -
At the Airport:
Visit a Southwest ticket counter. It’s best to arrive early, as this may take extra time.
Important Considerations
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Identification Required: You may be asked to provide valid ID (passport or driver’s license) to confirm your correct name.
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Government-Issued ID Match:
For international flights, the name on your ticket must match your government-issued ID exactly. Mismatches may result in denied boarding. -
Refundable Tickets:
If your ticket is refundable and the name error is significant, it might be cheaper to cancel the ticket and book a new one.
Alternatives to Name Changes
If the correction you need exceeds what Southwest allows:
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Contact Customer Service:
They may be able to help or offer a workaround for unique situations. -
Book a New Ticket:
In many cases, especially with major name changes, booking a new ticket is the only solution. Note: the original ticket’s value may be lost.